What customers are saying unscripted
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"Really appreciate the quick turnaround - thanks to your efforts, the customer only experienced a small amount of downtime."
Feedback in April 2025 received from a contractor engaged to resolve a plant breakdown due to a roller assembly having shattered bearings and a damaged shaft. We reverse-engineered and manufactured a replacement for the damaged shaft, and fitted it within the roller, with new taper-lock bushings and bearings, all within 24 hours.
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“A great job machining these critical parts, thank you.”
Feedback received in April 2025 after we successfully machined modifications to a batch of extremely brittle parts made of ferrite.
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“Finally machine is back in operation. Highly appreciate your support in urgent requirement of these parts.”
A packaging company’s feedback in April 2025, after we urgently designed and manufactured a set of six clevis to resolve the customer’s machine breakdown.
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“It is really a very quick response from your end. Highly appreciate this.”
A wine industry packing company’s feedback in April 2025, complementing our rapid preparation of drawings to show modifications the customer required to shafts it had dropped in to us earlier the same day.
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“Thanks again for the quick turnaround, I assembled the gauge today and everything went well.”
Feedback in April 2025 from a customer which manufactures polymer parts.
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“I received the part today - thanks for getting it to me quickly. The dimensions are spot on"
A packaging company’s feedback in April 2025.
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“Thank you all for your work on these shackle pins, they look fantastic. I really appreciate your efforts at concealing the welds - amazing.”
Feedback in February 2025 from the owner of a pre-WW1 De Dion Bouton veteran car.
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"Thanks for the jig, it all looks good. Trusting trials go well we will be wanting it powder coated, and we’ll be ordering more."
A defence industry customer’s feedback in February 2025.
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"Thanks very much to you all - it looks terrific".
Feedback in February 2025 from the owner of a pre-WW1 De Dion Bouton veteran car, about the Air Pressure Fuel Pump Piston & Rod Assembly we reverse-engineered and manufactured.
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“Thank you all for your hard work in making these plates. They look absolutely fantastic! I’m delighted with the hand polished finish”.
Feedback in November 2024 from the owner of a pre-WW1 De Dion Bouton veteran car, for which we reverse-engineered and manufactured new differential covers by measuring damaged samples from the world’s only other remaining car of that model.
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“I wanted to reach out and commend you and your team on an outstanding effort fabricating parts needed for our [Production] Line refurbishment. We didn’t make things easy for you guys with timelines, machine availability & the fact that the machine is over 120 years old but the rebuild went as well as we could have asked and passed with flying colours. We have run the line manually, electrically and with [production material] and everyone is happy with the outcome.”
Feedback in August 2022 after we designed and manufactured complex replacement parts (three different types of eccentric cranks and connecting rods) for a food manufacturing customer.